Privacy Policy & SMS Terms

American Electric Company (“we,” “our,” “us”) respects your privacy. This page explains what information we collect, how we use it, and how SMS messaging works when you choose to receive texts from us.

Information We Collect

We may collect:

  • Your name, email, phone number, and address

  • Details you submit through forms, quotes, or scheduling

  • Automatically collected data like IP address, device info, and pages visited

If you opt in to text messages, we also collect your mobile number and consent.

How We Use Your Information

We use your information to:

  • Respond to service requests

  • Schedule appointments

  • Provide updates and customer support

  • Send SMS messages you agreed to receive

  • Improve our website and services

We do not sell your information.

SMS Messaging

If you choose to receive text messages from American Electric Company, you agree to receive conversational messages including:

  • Appointment reminders

  • Service updates

  • General communication related to your inquiry

If you consent to receive conversational SMS from American Electric Company, you agree to receive these types of messages from us. Reply STOP to opt out. Reply HELP for support. Message and data rates may apply. Messaging frequency may vary.

No Sharing of SMS Consent

No mobile opt-in or text message consent will be shared with third parties or affiliates.

We do not sell, rent, or share your mobile number or SMS consent.

How Information Is Shared

We may share information only with trusted service providers who help us operate our business, and only when necessary. They must protect your information.
We do not share SMS opt-in information for marketing.

Your Choices

You can:

  • Reply STOP to end SMS messages

  • Adjust cookie settings in your browser

  • Contact us to update or delete your information

Terms of Service

By using our website or opting into SMS messages, you agree to:

  • Use the site for lawful purposes

  • Understand that message delivery may depend on your mobile carrier

  • Accept that message and data rates may apply

Contact Us

If you have questions or need support:

American Electric Company
Phone: 847-252-1757
Website: www.american-electric-company.com

Last Updated: 01/13/2025